Terms & Conditions

This agreement is made and entered into by and between Sweeten, located at PO Box 3414, New York, NY 10008-3414, and our referrers, whereby a referrer will recommend Sweeten’s services in exchange for referral rewards.

Sweeten provides residential and commercial renovation-related services. Sweeten hereby grants to referrer a nonexclusive, nontransferable right to market and otherwise promote services to others.

What is Sweeten’s Customer Referral Program?
It’s our way of thanking people (“Members”) for sending friends our way who are looking to renovate their home or business. As a token of our appreciation, we will provide a $250 Visa gift card to both the referrer and friend for a contract signed with a Sweeten general contractor.

When did this Referral Program begin?
The referral program went into effect on the November 1, 2017.

How does the Referral Program work?
Want to join? Sign up here to receive your Sweeten Customer Referral Program link: https://sweeten.referralrock.com/v2/1/register
Once you share this link, you are able to track the progress of every referral who signs up, posts a project and selects a Sweeten general contractor. 

Once your friend and the selected Sweeten contractor have signed a contract, it will be reviewed, and both you and your friend will receive a $250 Visa gift card reward via email within 30 days.  

Note: Sweeten cannot guarantee the payment of rewards if your friend has not registered through your unique referral link, so make sure he/she uses your referral link! 

How do I refer a friend?

There are two ways to refer friends to Sweeten:
1) Sign into an existing Sweeten account on www.sweeten.com.
2) Register via the Referral block in the top right corner and footer menus.
3) Verify your first and last name. Click “Get your referral”.
4) You’ll be assigned an unique link, which you can share directly or use the auto-share buttons for social media or email.


1) Visit the registration page at https://sweeten.referralrock.com/v2/1/register.
2) Enter the necessary details (name, email, Terms & Conditions)
3) You’ll be assigned an unique link, which you can share directly or use the auto-share buttons for social media or email.
Note: you only need to sign up using one method; users do not need to register using both methods.

How many people can I refer?
There is no limit to the number of users you can refer to Sweeten.

Who is eligible to participate?
You must have signed up for Sweeten's referral program via the aforementioned methods, and/or have used Sweeten’s services in the past. 
In order to earn a reward, you must meet the following criteria:
Your referral must be a new customer to Sweeten,
Your referral may not previously been a customer under another email address or alias in Sweeten’s system.

How do I create a Sweeten account?
Click on “Get started"
If you have a pending renovation project, share the details of your renovation. We'll match you with Sweeten general contractors, and you can register for Sweeten's Customer Referral Program within your dashboard. 
Alternately, you can register for Sweeten's Customer Referral Program here: https://sweeten.referralrock.com/v2/1/register.

How do I track my referrals?
  • While logged into sweeten.com, click “Refer a friend” in the upper right hand drop-down or footer menus.
  • From your “Refer a friend” page, you can view your referral stats, which are located below your unique link. Here, you can track how many referrals you’ve contacted who have registered, posted a project and hired a contractor. 
  • You will also receive notification emails for key stages of your referral. ``
Once I earn a referral, when will I receive my reward?
You and your friend will receive via email a Visa gift card reward within 30 days after your friend signs a contract with a Sweeten general contractor. This allows time for us to thoroughly review the contract before issuing a reward. Note: the rewards email will be sent from Tango.

How many rewards can I earn?
There is no limit to how many rewards you can earn; however, you are limited to one reward per referral you provide.

If I register on Sweeten, how will you use my email? 
We do not sell email addresses or send spam. It will be used for communication purposes and company updates.

I accidentally deleted my Visa gift card reward email. Can it be re-sent?
Yes, of course. Just send an email to maddie@sweeten.com with the email address you used to register for the program and we will re-send your reward via email.

How do I redeem my Visa gift card reward?
It's simple! Refer to the Visa gift card promo number in the reward email and copy & paste upon purchase. You may also redeem for a physical card through the redemption link. However, keep in mind a small fee will be charged to have it mailed to you.

Are there any special restrictions or rules for the program?
This program has a simple set of rules to ensure that users are referring their friends, and not spamming large lists or referring themselves. The rules are:

→ Users may earn one (1) reward for each valid referral.

Technical Matters
In addition, you may not: (a) read, intercept, record, redirect, interpret, or fill in the contents of any electronic form or other materials submitted to us by any person or entity; (b) in any way modify, redirect, suppress, or substitute the operation of any button, link, or other interactive feature of our site; (c) make any orders or subscription requests, or engage in other transactions of any kind on our site on behalf of any third party, or authorize, assist, or encourage any other person or entity to do so; (d) take any action that could reasonably cause any customer confusion as to our relationship with you, or as to the site on which any functions or transactions (e.g., search, order, browse, and so on) are occurring; or (e) post or serve any advertisements or promotional content around or in conjunction with the display of our site (e.g., through any "framing" technique or technology or pop-up windows), or assist, authorize, or encourage any third party to take any such action. If we determine, in our sole discretion, that you have engaged in any of the foregoing activities, we may (without limiting any other rights or remedies available to us) withhold any referral reward otherwise payable to you under this agreement and/or terminate this agreement.

Referral Reward
You and your referral will earn a reward once your referral signs a contract with a Sweeten general contractor. "Qualifying Contracts" are determined by Sweeten. The current referral reward is $250 for each party. This will be issued as a prepaid Visa gift card via email.

Sweeten may, at its sole discretion, refuse service to any customer.

License Grant Sweeten Marks
Subject to all the terms and conditions of this agreement, Sweeten hereby grants referrer a nonexclusive, non-transferable license to use the Sweeten trademarks, logos, and copyrighted material ("Sweeten Marks") solely in connection with promoting the Services. Partner hereby acknowledges and agrees that (i) the Sweeten Marks are owned solely and exclusively by Sweeten or its affiliates, (ii) except as set forth herein, referrer has no right, title or interest in or to the Sweeten Marks; and (iii) all use of the Sweeten Marks by referrer shall inure to the benefit of Sweeten and its subsidiaries. referrer agrees that it shall not engage, participate or otherwise become involved in any activity or course of action that diminishes and/or tarnishes the image and/or reputation of Sweeten or of any Sweeten Mark.

Use and Display of Sweeten Marks
Referrer acknowledges and agrees that the presentation and image of Sweeten Marks should be uniform and consistent with respect to all promotion associated with the Sweeten Marks. Accordingly, referrer agrees to use the Sweeten Marks solely in the manner in which Sweeten shall specify from time to time in Sweeten’s’ sole discretion.

Marketing Practices
Referrer further agrees: (i) to be solely responsible for any expenses incurred to promote this program on their part; (ii) use best efforts to successfully market, advertise and sell Sweeten Services during the term of this agreement; (iii) not engage in any deceptive, misleading, illegal, or unethical practices that may be detrimental to Sweeten or its services; (iv) not make any representations, warranties, or guarantees on behalf of Sweeten, or otherwise concerning Sweeten Services that are inconsistent with or in addition to any such representations, warranties, or guarantees made by Sweeten; and (v) use the then-current name as used by Sweeten (but will not represent or imply that a referrer is a partner or employee of Sweeten).

Term & Termination
The term of this agreement shall continue until it is terminated. Either party may terminate this agreement at any time upon providing written notice to the other party.

Upon expiration or termination of this agreement for any reason, all rights and obligations of the parties under this agreement shall be extinguished, except that: (a) all accrued payment obligations hereunder shall survive such expiration or termination, if applicable; and (b) any other provisions of this agreement that should reasonably survive expiration or termination shall survive such expiration or termination.

Referrer shall defend, indemnify, and hold Sweeten, its affiliates, and any of their officers, directors, agents and employees harmless from and against any action, claim or suit brought against Sweeten or its affiliates, including any and all losses, damages, costs, and expenses (including reasonable attorneys’ reward) arising from or out of: (a) any breach or alleged breach by referrer of any representation, warranty or other obligation of referrer under this agreement; (b) any alleged or actual violation by referrer of any laws, policies, guidelines, regulations, ordinances, rules and/or orders of any governmental authority or regulatory body having jurisdiction over Sweeten and the subject matter hereof; (c) the negligence or willful misconduct of referrer, its employees or agents; or (d) referrer’s advertising, marketing, promotion, sale, or distribution of any of the qualifying services.

No Disparagement
Referrer shall not, directly or indirectly, disparage Sweeten, any Sweeten Mark (including trademarks, service marks and other such marks, registered or not and/or the Sweeten Services, during the term of this agreement and for a period of twelve months thereafter. Furthermore, referrer shall not solicit or hire any employee or consultant of Sweeten to leave their employment or consulting relationship with Sweeten during the term of this agreement and for a period of twelve months thereafter.

Non-Competition & Non-Solicitation
In order to protect the legitimate business interests of Sweeten, referrer agrees that during the term of this agreement and for a period of 24 months thereafter, referrer or its stakeholders will not directly or indirectly, whether as owner, sole proprietor, partner, shareholder, director, member, consultant, agent, founder, co-venture partner or otherwise, (i) do anything to divert or attempt to divert from Sweeten any business of any kind, including, without limitation, solicit or interfere with any of Sweeten's customers, clients, members, business partners, (ii) engage, invest or participate in any business that is similar to those which Sweeten has created or has under development during the business relationship.

Limitation of Liability
Sweeten shall not be liable or obligated under any section of this agreement, or under contract, negligence, strict liable or obligated under any section of this agreement, or under contract, negligence, strict liability or other legal or equitable theory, for any indirect, special, incidental, lost profits or lost data in connection with this agreement.

Other Provisions
If any provision of this agreement is held to be invalid or unenforceable for any reason, the remaining provisions will continue in full force without being impaired or invalidated in any way. The parties agree to replace any invalid provision with a valid provision, which most closely approximates the intent and economic effect of the invalid provision. Headings are used for convenience of reference only and in no way define, limit, construe or describe the scope or extent of any section, or in any way affect this agreement.

This agreement does not confer on either Party any rights that are exclusive. Each Party is free to contract with others with respect to the subject matter of this agreement.

Relationship of the parties
The parties are independent contractors and nothing in this agreement shall make them joint venturers, Companies, employees, agents or other representatives of the other Party. Neither Party shall make any representation that suggests otherwise.

This agreement will be governed by the laws of the United States and the state of New York, without reference to rules governing choice of laws. This agreement may not be assigned by either party without the prior written consent of the non-assigning party. Notwithstanding the foregoing, Sweeten may assign this agreement to the surviving entity in the case of a merger, acquisition or sale of all or of substantially all of its assets without the consent of the referrer. Subject to that restriction, this agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Our failure to enforce your strict performance of any provision of this agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this agreement.

Misc. Conditions

Participants in the Program must comply with all up-to-date “spam” laws. Any distribution of your referral link that could constitute unsolicited commercial email or “spam” under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from Sweeten’s Referral Program. Sweeten reserves the right, at its sole discretion, to prohibit any Member from participating in any aspect of the Program if Sweeten deems or suspects that such Member has engaged in or has attempted to engage in any of the following: a) acting in violation of these Program Terms and Conditions; b) damaging, tampering with or corrupting the operation of the Program or Site; c) acting with intent to annoy, harass, or abuse any other person; d) any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behavior or activity; or e) activity deemed in the sole discretion of Sweeten to be generally inconsistent with the intended operation of the Program. Sweeten shall be the sole determiner in cases of suspected abuse, fraud, or breach of these Program Terms and Conditions or intent of these Program Terms and Conditions.